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Logi camera keeps getting kicked offline everyday.

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3 comments

  • batchison24 batchison24

    Mine is doing the same after this last update. I am able to close the app and sign back in and camera works till next time it goes offline. However not very good security when it just stops recording at odd times. Hoping this gets corrected soon.

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  • Patrick Farfour

    I'm having connectivity issues with mine as well.  I opened a ticket with support today but they have yet to respond. 

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  • batchison24 batchison24

    Fix for camera going offline and difficultly logging back on. Support sent this procedure and it appears to have worked. See below.
    Please make sure to manually login using your default browser.

    Make sure you are logged out from the Logi Circle App.
    Open your default browser. You can confirm it is your default browser by going to Settings - Safari. If you see the option for "Default Browser App," you can set it there. If you do not see the option for "Default Browser App," it means that Safari is the default browser.
    From the default browser, go to www.logitech.com/my-account and log in.
    After logging in from the browser, open the Logi Circle App.

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