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Change email address

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2 comments

  • Marion
    Hello @Cara Lowe ! Welcome to the community ! I will be happy to assist you to change the email address used to login the Logi Circle app. In order to change the email address, you will need to follow these steps : - reset the camera (you can find the instructions to reset the camera on the following link : http://support.logitech.com/en_us/article/Reset-the-Logi-Circle-camera ; - sing out the Logi Circle app ; - still on the Logi Circle app, select "Set up" and do the set up process with the new email address you want to use. All the videos saved under your previous email address will be lost. If you have further questions, please let me know. Warm regards, LogiMarion If this reply adequately addresses your issue, please mark it as Select as Best and click Like, so this information can benefit other community members.
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  • WeaselSW

    This is absolutely ridiculous! I have 4 cameras set up and you're saying that I have to reset and re-setup each and every camera just because your developers were too lazy to integrate a simple Change Email link into the My Account section???

     

    I refuse. I'll just cancel my subscriptions and go with a free account. So silly to lose customers because you can't change a simple email address on file.

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