Sustainability Navigation

Circle Service


1 comment

  • jrosa

    Hello @Kevin Herr !


    Welcome to Logitech Community!


    Our team will be happy to help you!


    Please try this troubleshoot:


    Perform a reset on the Logi Circle camera to help us determine if the issue is with the network connection, the Logi Circle app or the camera itself. Here's how:  

     Locate the pin hole reset button in the back of the camera.

    Using a paper clip, press and hold the reset button for 6-seconds until you hear two beeps, then release.

    . Your camera will reboot into the setup mode after 20-seconds and the LED will flash blue.

    . In your app open the camera settings menu (swipe right) and tap on the camera-plus icon to configure the camera.

    . Follow the setup instructions and choose the new Wi-Fi network.   Please uninstall and reinstall the app.


    If you need additional support, you can open a support ticket at


    If you have further questions, please let me know

    Thank you!


    Warm regards,



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