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Circle Camera Beeps 3 Times

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3 comments

  • Esteban
    Hello @Randy Pilgrim , My name is Logi_Stevii, I understand that you would like assistance with your Logitech Circle Camera. I'll be more than happy to assist with this. The issue being experienced here could be caused by the charging station causing some type of interference. @Randy Pilgrim, Is this the first time this happens or has this been an ongoing issue? -How often does this happen? -What exactly happens when you try to reset the camera? -When did you first notice this issue happening? I want you to kindly remove the camera from your set up. 1. Open the Application 2. Remove the camera that's beeping constantly 3. Reset the camera, here's how: http://support.logitech.com/en_us/article/Reset-the-Logi-Circle-camera 4. Add your camera back to your account and monitor the cameras performance. NOTE: I want you to also clean the charging station, check there's no dust or anything interfering with the charging station. I hope the reply has been of assistance and has adequately fixed your issue. To obtain additional information, please visit: http://www.logitech.com/en-us/product/circle#top Best regards, Logi_Stevii ?If this reply adequately addresses your issue, please mark it as ?Select as Best? and click ?Like?, so this information can benefit other community members.
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  • rp2876
    Hello Stevii I’ve had the cameras for a couple of months now, and I’ve never had a problem until just recently. One evening, one camera of the three I own beeped three times and then a green LED flashed for a minute or two. This is not the same sound it makes when you first plug it in, that is two beeps, and much louder. Since then, it has only recurred once every day or two except two nights ago when it beeped several times during the night. Yesterday I don’t think it happened at all. I have never tried to reset the camera since it seems to be functioning normally other than when it beeps and flashes. I am assuming the three beeps followed by a green flashing LED is an alarm or alert for some problem, and was mainly curious what this alarm or alert indicated. My main concern is that the camera was being accessed remotely from someone outside of the household. Thank you for any assistance you may be able to provide. Randy
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  • Martina

    Hi @Randy Pilgrim,

     

    Please excuse the late reply.

     

    Your CIRCLE Home Camera can only be accessed by someone who has your login details (email-address and password).

     

    In the meantime there has been a firmwareupdate for the CIRCLE. Does the CIRCLE still beep three times and flashes green?

     

    Warm regards,

    LogiNina

     

     

    ?If this reply adequately addresses your issue, please mark it as ?Select as Best? and click ?Like?, so this information can benefit other community members.

     

     

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