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Tilting the Circle cam on the wall in the right direction

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3 comments

  • Marion

    Hello @Thomas Hunger ! Welcome to the community !

     

    I will be more than happy to assist orientating your Circle.

     

    The Circle can tilt and it can also pivot physically on the base. If that does not solve the problem, please attach to your answer a picture to show how the camera is fixed and a picture of what the Circle is streaming so we can help you further.

     

    Warm regards,

    LogiMarion

    Community Moderator

     

    ?If this reply adequately addresses your issue, please mark it as ?Select as Best? and click ?Like?, so this information can benefit other community members.

     

     

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  • Thomas4727

    Hi Marion,

     

    Thank you for trying to help. Here is a picture describing my problem:

    http://imgur.com/SdHLXgX

     

    As you can see, the image is tilted. I tilted the camera, hoping to capture more of the room. If I straighten the camera, half the picture is filming a blank wall.

     

    I didn't have a problem tilting the Nest cameras to the correct angle.

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  • Marion

    Hello @Thomas Hunger ! 

     

    Thank you for your feedback and thank you for sending the link with the picture.

     

    It is not possible currently to change the angle of the picture via the Circle app. However I will pass on your feedback to the product specialist team to show how your are using the Circle and see if that feature could be added in a future update.

     

    If you have further questions, please let me know.

     

    Warm regards,

    LogiMarion

    Community Moderator

     

    ?If this reply adequately addresses your issue, please mark it as ?Select as Best? and click ?Like?, so this information can benefit other community members.

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