circle is under maintance

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PaulVincent3116

• May 09, 2016 13:58

I bought 2 logi circle's this past weekend, got them home, connected them and they worked perfectly all day, however, this morning all my app says is "OOPS! CIRCLE IS UNDER MAINTANCE" or "UH OH, CIRCLE SERVICE IS NOT REACABLE RIGHT NOW" chect one of the following. Then gives me 3 suggestions of which are all fine. My wifi is working correctly, I have 1 laptop, 3 cell phones, 2 tablets and all them are connected. This isn't a problem with my equipment. If I can't solve this solution, and it's going to be an ongoing problem, the circle is useless to me. Any suggestions?

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  EChic

  • May 09, 2016 15:15

  I've had 1 circle cam for about a month & added 2 more about a week ago.  The last few days have been very odd in terms of being able to access the cams.  I think this is an anomaly (based on my experience with the first circle cam).  But like you, I am only able to connect sporadically & there's no rhyme or reason for it (cameras have not been moved, WiFi signal is still strong, etc).

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  LogiLaurie

  • May 09, 2016 20:38

  Dear users,    We apologize for the inconvenience. We had a service outage for 2 hours this morning which is why you were receiving this message.  \r\nThis has been fixed. Could you please  try to connect again? You should be able to connect now.    Thank you for your patience!

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