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cannot set up circle- app keeps crushing

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  • ustol

    Hello @Liliana Cohen - Welcome to the community!

     

    Which kind of phone are you using and which operating system do you have? Did you try to remove and re-install the app - maybe something went wrong during the download. Also please make sure your phone is connected to the WiFi when you set it up and not to the mobile data network.

    If nothing helps, you can also reset the camera. Use a paper-clip or something similar and press the button in the small hole on the ring. You'll hear one beep - keep pressing until you hear two beeps and than release. This is the reset. Let us know if it helped.

     

    Warm regards,

    LogiLukas

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