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Flex Ribbon broke on Logi Circle

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4 comments

  • Esteban

    Hello @Rob Heller 

     

    Welcome to Logitech Community!

     

    I understand that you would like assistance with your Logi CIRCLE. I'll be more than happy to assist with this. 

     

    Our Spare Part Store offers the product you wish to replace, kindly refer to the following link: http://support.logitech.com/en_us/p/circle/spare-parts

     

    Best regards,

    Logi_Stevii

     

    ?If this reply adequately addresses your issue, please mark it as ?Select as Best? and click ?Like?, so this information can benefit other community members

     

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  • Brian0786

    I've got the exact same issue and this answer is no answer from what I can see. The specified ribbon cable is NOT listed as a part on the link provided. I've seen numerous other reports of this happening and it seems like a major design flaw in this product if a flimsy ribbon cable serves as the primary mechanical connection between these two parts! We need some sort of fix for this.

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  • MatthewC3650

    Did yours ever get fixed Brian?

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  • Brian0786
    I never found a replacement part, but I did contact Logitech support and they were nice enough to send me a one-time replacement Logi Circle. I hope anyone else who runs afoul of this design flaw is able to get a replacement unit as well!
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