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  • Logi_Aron

    Hi @Stephanie Templar?,

     

    If you are willing, can you send a screenshot of your live view and the email address of your account to innercircle@logitech.com. Mention this forum thread and they will route the picture to me.

     

    If you have a power outlet nearby, you can try having the camera plugged in all the time, and switching your Camera Mount settings to "Always On". This will switch the camera into optical detection mode which might work a lot better for your use case.

     

    Best regards,

    Logi_Aron

    Head of Engineering, Logitech Circle

     

    ?If this reply adequately addresses your issue, please mark it as ?Select as Best? and click ?Like?, so this information can benefit other community members.

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