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Darker image quality with latest Firmware update 5.6.28 on Circle 2

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230 comments

  • Cavallinoviola

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  • sugeskaden

    @Aron Rosenberg? 

     

    i'm on 5.6.46. Update to latest?:😊

     

    Dammit your fast😁

     

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  • Cavallinoviola

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  • Cavallinoviola

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  • Cavallinoviola

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  • Cavallinoviola

    @Aron Rosenberg? 

    great! everything is fine now.

    Again many thanks

    Best, Nunzio

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  • marc4sgr

    @Aron Rosenberg? 

    Can you update one more please!

    44:73:D6:0E:0B:DC

     

    thanks so much

    so far so good on the others!!

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  • Cavallinoviola

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  • Cavallinoviola

     .

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  • Logi_Aron

    @Marc LaCorte? That camera is offline

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  • marc4sgr

    @Aron Rosenberg? 

    Shows as online for me

    44:73:D6:0E:0B:DC

     

    but this is part of the ongoing issues

    works intermittently between home kit and the app

     

     

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  • Paul Stockton

    @Aron Rosenberg? 

    Both my cameras are on 5.6.28 - please could you push the very latest 5.6.49? to them.

    When is this going to be publicly released to all cameras and is there a changelog of everything between .28 and .49 please?

     

    44:73:D6:0C:58:D2

    44:73:D6:0C:59:97

     

    Thank you 😃

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  • Lutz-R.5954

    Thank you for pushing the update in - works like a charm.

     

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  • Carl2898

    @Logi_Aron

    2 Cameras of mine are on the 5.2.191 firmware...Please could you upgrade to the new firmware 5.6.49

     

    Mac addresses are:

    44:73:d6:0d:fb:44

    44:73:d6:0d:fa:83

     

     

    Many thanks in advance.

     

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  • AARON19125

    @Aron Rosenberg? Are you still available to downgrade firmware? I updated to the latest v.5.6.49 and I am still having dark image issues just like 5.6.28 . I would like to revert to the previous firmware 5.2.191 .

     

    MAC Address 44:73:D6:0A:40:76

     

    Thanks!

     

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  • Logi_Aron

    @AARON NEUMAN? Do you have comparison videos or photos you can share? In all of our testing, there is no difference in low light handling between 5.6.49 and 5.2.191

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  • AARON19125

    @Aron Rosenberg? I do have some comparison photos from the previous firmware and then right after updating to 5.6.49. It is most noticeably different in the shadow detail and overall contrast of the image. Can I share them privately instead of posting on this message?

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  • Nephew

    @Logi_Aron Dear Aron, I have just upgraded 2 of my Circle2 cameras to the latest firmware version 5.6.49 (coming from firmware version 5.2.191). Just as the user above me in this thread I immediately noticed DARKER images again on both cameras (although not as bad as 5.6.28). The contrast and brightness is now very poor on these cameras during night time. Could you please DOWNGRADE my cameras back to firmware version 5.2.191 as they have now become unusable for me.

    Could you please help me out?

     

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  • Nephew

    @Logi_Aron: Thank you very much for helping me out, much appreciated.

    Is it perhaps an idea to include an "Enable High Contrast at Night" camera-setting (off by default) in future firmware upgrades? This would allow all users to upgrade to the latest and greatest firmware with the possibility to enable this option per camera if they experience poor contrast images/video with it during night time.

    Currently downgraded users are missing out on lots of other improvements you have made in the new firmware because they only want to avoid dark images/video.

    -or- perhaps include a "Revert to YOUR Previous Firmware Version" option in the CIrcle 2 app?

    Best regards.

     

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  • Shah B

    @Logi_Aron can you please downgrade me from the HSV beta firmware. Support ticket 1885163. Thanks.

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