Downgrade Circle 2 Cams to solve my problems. Low image quality and lag

Follow

ArmandBongarts

• January 05, 2019 22:43

Hello i got 5 circle 2 cameras and they worked all great until the latest firmware upgrade 5.6.28.

Since this firmware update i got much lower image quality at night.

And suddenly all my cameras have much slower response times. 

So my question is can somebody downgrage all my 5 cameras.?

0

• 

  Logi_Aron

  • January 06, 2019 05:57

  @Armand Bongarts? What is the MAC address of one of your cameras?

  0

  Comment actions Permalink
• 

  alvaro6217

  • January 11, 2019 19:09

  44:73:D6:0E:1F:91

  0

  Comment actions Permalink
• 

  alvaro6217

  • January 11, 2019 19:11

  @Aron Rosenberg? Please, I also need to download my firmare (wifi connection problems and bad image quality)

  0

  Comment actions Permalink
• 

  Logi_Aron

  • January 11, 2019 23:18

  @alvaro matas? You are done, but will need to reset your camera

  0

  Comment actions Permalink
• 

  Arndt5950

  • January 14, 2019 13:12

  Hi, can you please downgrade my Circle 2 as well. Current Version is 5.6.28

  MAC Adress: 44:73:D6:0A:D0:1C

   

  Thanks!

  0

  Comment actions Permalink
• 

  cschildhorn

  • January 14, 2019 23:48

  After updating to 5.6.28 I have massive problems with my Circles as well. Most annoying is that the battery is lasting only 2 days max. Can you please downgrade my devices?

   

  44:73:D6:0B:B8:21

  44:73:D6:0B:B1:27

  0

  Comment actions Permalink
• 

  Logi_Aron

  • January 14, 2019 23:54

  @Chris Schildhorn? We have a fix for the battery issue that we are testing now. Would you like that firmware instead of 5.2.191?

  0

  Comment actions Permalink
• 

  cschildhorn

  • January 14, 2019 23:56

  Sure. Upgrading would be an option too 🥺

  0

  Comment actions Permalink
• 

  Logi_Aron

  • January 15, 2019 00:06

  @Chris Schildhorn? One of your cameras is upgraded, but you need to charge the other one as it was too low to upgrade/downgrade.

  0

  Comment actions Permalink
• 

  cschildhorn

  • January 15, 2019 00:11

  Thanks. I switched batteries now. Should it auto upgrade?

  0

  Comment actions Permalink
• 

  Logi_Aron

  • January 15, 2019 00:17

  @Chris Schildhorn? Your other camera is now upgraded.

  0

  Comment actions Permalink
• 

  cschildhorn

  • January 15, 2019 00:19

  Thank you. I’ll test the performance of the new firmware.

  0

  Comment actions Permalink

Please sign in to leave a comment.