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Downgrade Circle 2 Cams to solve my problems. Low image quality and lag

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ArmandBongarts
Hello i got 5 circle 2 cameras and they worked all great until the latest firmware upgrade 5.6.28.

Since this firmware update i got much lower image quality at night.

And suddenly all my cameras have much slower response times. 

So my question is can somebody downgrage all my 5 cameras.?
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Comments

13 comments

Date Votes
  • Logi_Aron

    @Armand Bongarts? What is the MAC address of one of your cameras?

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  • alvaro6217

    44:73:D6:0E:1F:91

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  • alvaro6217

    @Aron Rosenberg? Please, I also need to download my firmare (wifi connection problems and bad image quality)

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  • Logi_Aron

    @alvaro matas? You are done, but will need to reset your camera

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  • Arndt5950

    Hi, can you please downgrade my Circle 2 as well. Current Version is 5.6.28

    MAC Adress: 44:73:D6:0A:D0:1C

     

    Thanks!

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  • cschildhorn

    After updating to 5.6.28 I have massive problems with my Circles as well. Most annoying is that the battery is lasting only 2 days max. Can you please downgrade my devices?

     

    44:73:D6:0B:B8:21

    44:73:D6:0B:B1:27

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  • Logi_Aron

    @Chris Schildhorn? We have a fix for the battery issue that we are testing now. Would you like that firmware instead of 5.2.191?

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  • cschildhorn

    Sure. Upgrading would be an option too 🥺

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  • Logi_Aron

    @Chris Schildhorn? One of your cameras is upgraded, but you need to charge the other one as it was too low to upgrade/downgrade.

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  • cschildhorn

    Thanks. I switched batteries now. Should it auto upgrade?

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  • Logi_Aron

    @Chris Schildhorn? Your other camera is now upgraded.

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  • cschildhorn

    Thank you. I’ll test the performance of the new firmware.

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  • Elis Moer

    Aron from Logitech contacted me quickly after my posts above. He upgraded the cameras to firmware 5.6.41 and the hassle is now solved by using the best long range rangefinder with lens.

     
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