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Firmware Update

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2 comments

  • Official comment
    Balaji P

    Hi Roman, thanks for reaching out and sorry to hear about your experience with the Homekit. We apologize for delay in response. We'd love to keep the conversation going directly with the Support Team. So, I will now go ahead and create a new ticket for you.The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.

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  • Geert Jan Zwart

    i would suggest you make a support ticket. They will not be straightforward with you, but at least they get it in their statistics. My experience is that they lie, and don’t give a crap about their customers.

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