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Circle/Home Security Beta Firmware

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7 comments

  • Official comment
    Jennifer D

    Hi there,

    Thanks for reaching out. We apologize for the delay in getting back to you and I see that its been a long time since you posted this query. If you are still having this issue, please do let us know and we will help you out.

    Feel free to get back to us if you have any further clarification and we will be happy to assist you.

    Regards,
    Jennifer

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  • glizik

    44:73:D6:0D:E4:D5, yes testing and writing articles would be nice if it appears as beta fw upload button... thx

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  • glizik

    And how to connect the support for original fw? After beta is tested and would like to downgrade...

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  • Terri Zamore

    I would also like to downgrade the firmware.

    I updated to logi circle firmware 8.0.48 and now my camera is unresponsive. I've tried unplugging it and resetting it but nothing works.

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  • lindaelk lindaelk

    Same issue here. Would like to downgrade as the firmware update bricked my camera

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  • Terri Zamore

    Seems you need a Mac running 10.14 or 10.15. My 17 inch MacBook can only run 10.13 so can’t run the firmware installer. 

    this was after wasting hours with tech support. Then tech wanting me to go to Amazon and by a PoE adapter which made no sense at all as the camera is WiFi only. 

    as my camera is only a month old I told them I wanted a replacement. 

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  • Lutz-R.5954

    found the instructions ... both now upgraded and visible /accessible via the Apple HomeKit App.

    Maybe it should be underlined that those upgraded cams can't use the Circle App any longer and that these have to be setup first in HomeKit - this was part of my confusion ( CircleTeam Logi_Aron)

    The improvements using iOS13 and HomeApp look promising...

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