Logitech Harmony Remote Software (legacy software) for macOS 10.15
Hi everyone. Here is a quick update for users of our legacy Logitech Harmony Remote Software. This software supports our older remotes such as the Harmony One, 880, 900 and 1100.
We are actively beta testing the 64-bit version for macOS 10.15 Catalina and are providing it to forum users and those who wish to try it. Our testing indicates that the update should work without issue for most users, however a couple of issues may arise:
- Software does not detect Harmony 1100 remotes. We’ve seen this occur only a small percentage of the time.
- System crash during install. We’ve seen this only a couple of times. Each time the software works fine after a restart.
With the holidays approaching fast we know many people are buying new devices to control with their remote and/or new Mac computers on which they want to run the Harmony software. We want to share this new software in its current state for those who have asked for it. For the time being, the download will only available here.
**This software will only work on macOS 10.15 Catalina**
Click here to download Logitech Harmony Remote Software
If you have any questions or issues, feel free to post them in this thread.
Important changes
When installing Logitech Harmony Remote Software on macOS 10.15 Catalina, you may be prompted with a couple of messages asking for your permission to allow the Logitech Harmony software to work with your computer.
Software Extension
Logitech Harmony Remote Software for macOS 10.15+ requires a system software extension from “Logitech Inc.” to be enabled. If this is not enabled, the Harmony software will not be able to connect and communicate with your Harmony remote.
Logitech Harmony Remote Software may stall detecting your remote while setting up your account, or when you are trying to update your remote. This driver is required for the Harmony 900, 1000, and 1100 remotes.
To enable this extension:
- Go to your System Preferences by clicking the apple on the top left of your screen.
- Click on Security and Privacy
- Click on the General tab
- On the bottom, click on the authentication lock icon to make changes. Enter your password when prompted.
- You will see a message stating “System software from developer “Logitech Inc. ” was blocked from loading.” Click on Allow.
- If your Mac recommends rebooting your computer, please do so.
Keystrokes Receiving
Installing and using Logitech Harmony Remote Software for macOS 10.15 will prompt a Keystroke Receiving message from your mac. It will ask for you to grant access for our application.
It is not necessary to grant access. Harmony Remote Software uses the JavaFX engine, and one of the features of the engine is to receive keystrokes. We do not use this particular feature of the engine.
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Hi NormD and James Bell,
@ NormD ,
Apologize for the trouble. We have already forward the feedback to our development team, I will get back to you once the feature is implemented.
Yes, it is available. However please make sure that you are using mac OS Catalina prior downloading. Our Software download website will analyze your OS version to provide the correct software.
Thanks,
Kay
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Ok... I'm so bloody confused. I have a Harmony One remote and was on the MyHarmony software. Why must I go back to the legacy software if was using MyHarmony before all this mess? Can I really not use the new Desktop software?
I did actually download the legacy software and install it. I had to seriously hunt around for the login cause I had no freaking clue what I used before migrating to MyHarmony. After installing it I had devices and configs from many many years ago and I couldn't figure out how to get my current setup over to it without starting over. So I just deleted the app, fired up a Windows 10 VM I use for testing, and used the MyHarmony app from there. This isn't ideal, but at least it works.
If anyone can help here I'd be grateful.
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I'm completely stuck . . . purchased a 2nd Harmony Companion, as I really love the first one I already own. I notice that configuring via the MacOS app is no longer an option due to changes with macOS Catalina. Here's my issue: when I try to set up the Hub that came with the Companion remote, I am able to 1. connect it to my wifi, 2. login to my Harmony account, but after that, I keep getting asked to "Place my Harmony Remote in it's cradle to proceed with the setup process." Uhhhhhh . . . . . the Harmony Companion doesn't come with a cradle. I've already tried factory resetting the hub multiple times. Help!
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Harmony Desktop is available for the 64-bit-only Catalina. It works with my Harmony One. However, the functionality is limited. You can edit and create activities and devices, but you cannot arrange their order. For all the time Logitech had to address this issue this is a pitiful response. When my remote dies, I will not be buying another from Logitech.
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How do I get MyHarmony desktop software working on MacOS 10.15.3?
I want what I used to have where I could setup a remote and edit things very easily. Now it just confusing. UGH!!!!
The iPad/iPhone is fine to use in a pinch but I cannot stand trying to use it for setting things up. Almost any small tiny change/edit you have to wait for it to sync which makes changing multiple things a pain in the ***.
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NormD, Fully agreed for : " For all the time Logitech had to address this issue this is a pitiful response. When my remote dies, I will not be buying another from Logitech."
I use Harmony One + and Harmony Smart Control and as they ain't able to set MyHarmony 64bits for MacOs Catalina and are "offering" a "last Millenium" replacement solution, I will never buy again any kind of Logitech product until they get back to professional solution.
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Cannot sync any remotes, cannot even get a new remote to be recognized. I have Catalina 10.15.4. I tried different USB ports, different cables including the cable it came with and nothing. I keep getting
"We are having trouble communicating with your remote. Please disconnect it from your computer, wait for few moments and reconnect it.
Sync will start automatically when you reconnect."
Any clue how to resolve this or these remotes basically trash at this point?
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Hi jperk10.
I'm impatient to see what will be the support's answer (I mean what the board will ask the support to answer, if answering is allowed).
For me, the sync got sucked with 10.15.3 on one essential product that used to work before (the TVBox-router). I got to make a try with 10.0.4 to see if it's getting blocked earlier. Apparently Apple also changed a few rules (for Safari at least) in regards of security (to avoid to be followed too easily).
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The app is 64-bit. However, it is a poor replacement for the previous app and a lame response to a loyal customer base. The functionality is maybe 50% of the previous app and no upgrades since the first release When my remote dies, I will look to another company. I will avoid anything Logitech.
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Come on...I have some new equipment and really need to make some major changes.
I’ve never been able to install the version so I’ve just left the remotes as they are.
I wanted to buy the new Harmony 2400 remote with the wired hub and won’t until I see the software has been fixed and I can do all the things I used to do.
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What problems are you having installing the new app? Maybe some of us can help? I assume you know there is a new version for 10.15 on their web site. I just upgraded from the 10.14 version and the install went flawlessly and the app works. No added functionality, which blows my mind.
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