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Logitech Harmony Remote Software (legacy software) for macOS 10.15

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76 comments

  • uffe s

    Well, unfortunately as expected I completely fail. And it fails when I try to login... Using same login as before, but consistently fails. When trying to reset PW I am prompted to connect the remote, which fails consistently. So I would say this SW works like (usual Logitech) crap...

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  • Deckard12

    Nice shitty software for a 250 euros remote control, dear Logitech. As expected, the app is a total fail. Again.

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  • V O

    I’m sorry but time for gratitudes has run out several months ago. Now they are simply making a half-assed attempt to save the few remaining customers. Showing gratitude to a vendor for deciding to finally provide a tiny bit of service for the money they collected is just wrong. Vote with your feet. And $.

    Kudos to @wkwong, who’s seems to have been delegated as a scapegoat by Logitech, for taking the universal ire in stride. 👍🏻

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  • urhlre

    I have a 650. The app starts, says it recognizes the remote,  then says I have to go to my harmony.com to create a new account and then nothing. Myharmony.com does not seem to have a way to create a new account, which I shouldn't need because this account seems to work.

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  • robindb

    wkwong

    When are we going to see the promised catalina Elite software ?

     

    This is well overdue.

    And saying to use mobile app is a non starter as per all the previous respondents on this.

     

    We spent a lot of money on the remote and now cant program it.

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  • Dan Whitehead

    Unable to login using the correct email and password.

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  • robindb

    wkwong

    You miss the point, THERE IS NO CATALINA support for the elite remote.

     

    What are logitech doing about it ?

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  • Manfred Hoss

    Sorry, but here the software is not function properly...

    Version 7.9.0.71, MacOS 10.15.1

    first Time Sync ok, but no second time....

    Now after klick on sync window blinks, ....in 15 Second etc. but nothing appear, connection not possible...this window was not there at the first time. Edit in the prog is ok, sync do not function.

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  • phenoplastic

    System extensions? Really, no thanks. Thankfully I'm out of here, I sold my Harmony Elite and I'm loving my Sevenhugs Smart Remote.  Does everything I want and actually feels like it's been designed with a clear purpose and good user experience in mind.

     

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  • V O

    Glad to know that after years of promises and quite a bit of wishful thinking in several angry threads Logitech have finally managed to put together a buggy hack that can’t even use OSX features correctly. It sounds like 64 but support will be ready just in time it gets ditched by OSX in favour of 128 bit 😝

    Signed, a former customer.

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  • PKHarmony

    Kevin Feeley, 

    Can you please click the "Show Status" button on the Software and take a screenshot of the status and share here to troubleshoot further?

     

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  • robindb

    So Logitech where is the Catalina software for the elite remote ?

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  • Deckard12

    Kalai

    Harmony Elite
    M/N: N-R0010, O-R0004

    Software installation: OK

    Log in: OK

    Besides the aforementioned, the software does not recognize the remote via USB, so no adjustments can be made.

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  • Dan Whitehead

    @wkwong, I have a Touch and an Elite.

    I know the Elite is not yet supported but thought the Touch might be?

    How do I fully uninstall this software then if it isn’t for my remotes?

    Can I also please ask, why you are developing software for Legacy models before your current range?

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  • robindb

    wkwong

    PLEASE answer the question.

     

    when will the elite remote be supported on catalina ?

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  • robindb

    Who responsible for this at logitech ?

    please provide contact details.

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  • Quibit

    You sell a Pro version of the Elite remote for installers and expect them to use a mobile app to program it?

    You can't figure out how to write a 64-bit app for macOS?

    But somehow you managed to get macOS running on an iPad. LOL. ;)

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  • NormD

    How do you re-arrange activities in Desktop for Mac?  When I enter a new activity it is at the bottom and I want to move activities up or down. The old software did this and seems like a needed basic feature. Will this be available in a future version?

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  • robindb

    And we wait and wait.

     

    Still waiting for answers to question asked weeks ago.

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  • Robert98474716

    Hi I have tried downloading the revised app from this forum but, as with some previous comments, my user ID and password are not recognised.

    I have tried connecting my remote but again no success.

     

    Any suggestions?

     

    Regards, Robert

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  • ionblue

    Ok... I'm so bloody confused. I have a Harmony One remote and was on the MyHarmony software. Why must I go back to the legacy software if was using MyHarmony before all this mess? Can I really not use the new Desktop software?

    I did actually download the legacy software and install it. I had to seriously hunt around for the login cause I had no freaking clue what I used before migrating to MyHarmony. After installing it I had devices and configs from many many years ago and I couldn't figure out how to get my current setup over to it without starting over. So I just deleted the app, fired up a Windows 10 VM I use for testing, and used the MyHarmony app from there. This isn't ideal, but at least it works.

    If anyone can help here I'd be grateful.

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  • Scourge

    Apple anounced 64bit in Summer 2017!!!

    Now its Jan 2020 and the Logitech programmers are not able to give us a stable and working App wich supports 64 bit MacOS Catalina?

    @Logitech Admins:

    WHEN do we get the 64 bit Harmony Software????

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  • robindb

    Yes and Logitech promised support of 64 bit in writing.

     

    they are refusing to answer question on timescales

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  • ArunBhaskar5717

    Please let us know when to expect Myharmony software on Catalina. The product is a good one but support makes me hesitate to recommend it to anyone.

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  • NormD

    Harmony Desktop is available for the 64-bit-only Catalina.  It works with my Harmony One. However, the functionality is limited.  You can edit and create activities and devices, but you cannot arrange their order. For all the time Logitech had to address this issue this is a pitiful response. When my remote dies, I will not be buying another from Logitech.

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  • StinkinPoopDog

    How do I get MyHarmony desktop software working on MacOS 10.15.3?

    I want what I used to have where I could setup a remote and edit things very easily. Now it just confusing. UGH!!!!

     

    The iPad/iPhone is fine to use in a pinch but I cannot stand trying to use it for setting things up. Almost any small tiny change/edit you have to wait for it to sync which makes changing multiple things a pain in the ***. 

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  • Bob Gare

    Go back to letting us program our remotes from your web page.  You obviously can't write anything usable for a Mac. 

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  • Dennas Davis

    Wow. this is just unspeakably heinous for a company to treat loyal customers like this. 3 years to prepare and they just don't. This thread starts out with a promise to have 64 bit programming and that was 7 months ago.

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  • NormD

    The app is 64-bit. However, it is a poor replacement for the previous app and a lame response to a loyal customer base. The functionality is maybe 50% of the previous app and no upgrades since the first release When my remote dies, I will look to another company. I will avoid anything Logitech. 

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  • fpmac

    Me too .... "..//..When my remote(s ...I have 2 of them) dies, I will look to another company. I will avoid anything Logitech. "

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