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MX Master 3 - Easy switch via MX Keys

Answered

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35 comments

  • Official comment
    Logi_Matt

    Hi Pag Enip,

     

    Thank you for reaching Logitech! Apologies for not providing a prompt response. Allow us to answer your inquiry about your MX Master 3 mouse.

    Apparently, we don't have an option to relocate or assign the easy-switch to other buttons of the mouse. As an option, if you're using a Windows/Mac OS computer, you may use the Logitech Options Software to be able to activate the Logitech Flow feature.

    We have this concern already raised to our team for there are also lots of other people requesting for the feature. We cannot promise any specifics if it will be implemented but please bear with us with the request.

    If you have further inquiry, please do not hesitate to reach back to us or contact our support team for direct assistance.

     

    Regards,

    Logi_Matt

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  • Jon E

    I am also very interested in an alternative solution here, I unfortunately cannot use Flow in my setup and flipping the mouse over is less than ideal.  If there was some way to have the keyboard buttons move both the keyboard and mouse that would be perfect, otherwise if we could use another button on the mouse or even keyboard to switch the mouse that would work as well.  

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  • David Tate

    This would be a very useful addition to the Easy Switch keys on the MX Keys keyboard and also to the M720 Triathlon mouse (the two devices I use across three computers).  Ideally, this would be an option that could be configured (turned on or turned off).  Some users would find it useful to switch both devices to the same computer with a single button action.  Some users would find it useful to be able to independently switch the keyboard and mouse to a specific computer.

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  • Nicholas Franconi

    I am also interested in this feature, and I'm unable to use Flow due to a VPN connection on one of the computers.

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  • Diego Heer

    I'm also interested in this feature.

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  • MIthran Chitsabesan

    Dissapointed to hear that this isn't available.  Hopefully its coming very soon.  Love the keyboard and mouse otherwise.  

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  • James Wuerch

    I'm also very interested in this.  Weird that the mouse can switch the keyboard, but the keyboard can't switch the mouse.

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  • ridbuck

    That's a great idea!

    My understanding is that a keyboard and mouse don't actually know about each other so it's probably not trivial to make the MX keys switch button inform the mouse as well.
    But in case both are connected to the same Unifying receiver then the protocol could be enhanced to send a message to all other active devices and asks them to switch to another Unifying receiver.

    This could well if all devices support the same number of switch-devices.
    MX keys and MX Anywhere 2S supports 3 devices. but the M590 supports only 2. so that could work but with limitations..

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  • Albert

    I am also interested in this feature. I just purchased the MX Master 3 after getting the MX Keys just a week ago. I would very much appreciate it if this feature cloud be implemented, as it seems to be a logical thing to be able to do.

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  • Nubuo

    +1 for this, please. An even more idea feature would be if the Easy Switch button on the MX Keys would switch both the keyboard and the mouse to the other machine. Very handy if Logitech Flow software won't work because one machine is on VPN and the other isn't.

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  • Das Loop

    +1 to this request. Also, if possible, pass a keystroke to the current computer for the three keys to select input (maybe as F13, F14 and F15). This will allow me to capture the keystroke and change the display entry (I have two computers connected to my screen). 

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  • Quel Eric

    Logi_Matt , this request is open for 5 months

    Many people ask for it.

    I think it's time to implement it !

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  • heungg

    +1 to this. 

    I need use two diferrent network.

    I can't use logitech options software in one of net.

    I hope set my keybord and mouse linking at other network's pc.

    please.....

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  • Jason Minett

    I should have read this thread before buying... Maybe I'll be returning.

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  • Tony Montana

    +1 from me as well.

    This would be a very useful feature to have.

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  • Ron Ooi

    +1

    Is there any update from Logitech team on this request? Is it technically possible?

    Any update would keep the users informed on status of this request rather than keep us in the dark.

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  • Niklas

    I'm also very interested!

    It's very annoying to always press both buttons...

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  • Jon

    I complete agree with this feature request!

    I bought the MX Keys and Master 3 together just to use in a work from home scenario so I could switch them back and forth between my work and personal computer. The work computer does not have admin rights, so I cannot install the Logitech Options software on the work computer to enable the Flow feature. 

    It's very disappointing with how well designed everything else is that this seemingly obvious integration point was completely missed.

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  • Ash Dattani

    welcome to the party Jon! just that Logi is the DJ and has failed to provide the music!!

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  • Jonathan Saylor

    Also want this feature!

    Almost created my own ticket.

     

    "This is feedback/request for feature. I have the Master MX Keys and MX Master 3 Mouse, I want to sync these so that the switch between computers together. I'd prefer to control the PC with the MX Keys since the buttons are easier to select. "

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  • Michael Chin

    Another +1 for this feature please! 

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  • Michael Goulden

    I'd be interested in this also.

    I'm using the devices on a work computer at time where I can not download 3rd party software. I've linked them to the same Unify Dongle on another computer which has allowed to be get them connected. But I'm unable to take advantage of the flow feature.

     

    Thanks

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  • Ramesh Nagarajan

    +1. This would be so useful and would increase productivity. Please add!

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  • Mark Taylor

    +1 Highly frustrated about purchasing the MX Keys and MX Master 3 and this not being standard. The way they are advertised I thought this feature was a given considering swapping both the mouse and keyboard would be the most common way instead of just one.. By all means give the option to separate them but how many people are really using the mouse on one computer and the keyboard on another at the same time..

    Also - I have enabled flow but you still can't do this properly, you have to flip the mouse over and the keyboard will follow but if you press the switch button on the keyboard the mouse won't follow.. I'm not a fan of moving the mouse to the edge of the screen, I just want to use the dedicated keyboard button.

    Both high priced items and I'd expect better service then such a crucial but small feature being left unfixed for 6+ months

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  • 석인 윤

    +1 I hope this concern will be solved very soon. They should have designed this from the first.

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  • Ash Dattani

    fellow members 

     

    we are all in the same boat here and my humble opinion is this is falling on deaf ears and when they close to respond, its a boiler plate response. If you look at the top of this page, its says "answered' - which to me means they have responded - with the boiler plate response and therefore don't think we should expect a response. 

    Just a Suggestion - raise a new ticket raising your own case and drop the link on here - this is what I did and be it I got the same blah blah response, at least its stirred up some noise. The more noise we make I think, the likelihood of this being prioritised for a fix

     

    Thank you 

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  • Danni Efraim

    This is the one feature that's missing for me too. Having to flip over the mouse every time I want to switch between my computers is too tedious, it's just not working. And I can't install Flow on one of the computers either, for security reasons.

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  • sparrell

    +1 for me as well. Security blocks me from flow. I switch constantly throughout the day and always need to switch both the mx keys and the mx master 3 at the same time. Looking forward to implementation of this feature.

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  • GSB

    The existing posts cover this well. 

    I am interested in a MX Master 3 mouse. One of the key features is switch between my personal computer and work computer (where I wouldn't want any additional software installed). The only negative of the mouse that concerns me is the device switching button is on the bottom.

    I would consider splashing out on the Master Keys (Windows) keyboard, if the Easy Switch keys on the keyboard also switched the mouse between devices. I will need keyboard and mouse aligned to the same machine, whichever of the two (or three) that is.

    So any development on this from Logitech? Logitech have a excellent engagement from their consumers here and I hope have been listening.

    I cannot even begin to justify £200 on a keyboard and mouse that I have to switch between devices independently of each other.

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  • Paweł Urban

    It's a bummer... I bought the MX Keys and MX Master 3 because i though this will be a standard and it is not... I'm really struggling with switching computers and one of the computers must use a VPN.

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