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Circle 2 wireless and Apple HomeKit

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7 comments

  • Official comment
    Balaji P

    Hi Glen, thanks for reaching out and sorry to hear about your experience with the Circle 2. We apologize for delay in response. We'd love to keep the conversation going directly with the Support Team. So, I will now go ahead and create a new ticket for you.The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.

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  • Alan Tam

    https://support.logi.com/hc/en-us/articles/360023189674 says:

    > Every Circle 2 camera is Apple HomeKit ready. However, the Circle 2 Wire-Free solution uses a WiFi power-saving mode, which isn't currently supported by Apple HomeKit. Logitech and Apple are working closely together to explore support for cameras on power-saving mode in the future.

    I won't hold my breathe for it since it depends on Apple to get resolved.

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  • Glen MacDonald

    Has Logitech said that??  I was hoping that Logitech was actually actively in dialogue with Apple and looking for a way to resolve.

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  • Alan Tam

    The link I posted above is from the Circle 2 FAQ (5th question in https://support.logi.com/hc/en-us/articles/360025171874--FAQ-Circle-2) so Logitech is saying that right?

    I trust this story because so far no other wire-free cameras support HomeKit Secure Video directly. The eufy camera has to go through their own hub. But since HomeKit Secure Video is a new thing, I am confident it will improve overtime, maybe a year or two.

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  • Glen MacDonald

    Yes I do understand that the link posted above which you quoted is from Logitech.  But I was surprised at your comment that "it depends on Apple to get resolved".  I wondered if Logitech is just sitting back and waiting for Apple to do whatever is necessary or when Logitech was activity is dialogue with Apple.

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  • Ben Wickes

    You can convert the wireless camera to support HomeKit secure video, if you go to reddit and find the HomeKit sub reddit all the information you need will be incthere

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  • Alan Tam

    Thanks benjytphotography. It's good to know that there is a hack that allows us to trick the wireless into thinking that it is wired, hence allow the HomeKit Secure Video (beta) firmware be installed.

    But if it does not run on low-power wifi mode, I suppose it will run out of battery in days and hence unsuitable for most use cases, except maybe when solar powered, right? Or am I misunderstanding something?

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