C920 pro webcam no longer recognized in Windows 10
AnsweredIt was working fine but over the past week it stopped working. Unplugged, replugged, tried to switch USB ports. It isn't showing in Device Manager. Any ideas?
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Official comment
Hi there,
Thanks for reaching out. I see that you have already logged a ticket. We'd love to keep the conversation going directly with the Support Team. Please feel free to get back to us if you have any further clarification and we will be happy to assist you.
Regards,
JenniferComment actions -
Hi Chris,
I originally just went back to a windows restore point that was maybe a week or two ago. That worked really well but for some reason I ended up having the same problems. I restored a few times since then but now I have the same problem. I wonder if Windows just automatically is re-downloading things that are causing an issue with this? Or it could be a Windows 10 problem? I would love to see if it works with a different version of Windows on someone else's computer. For now, I've just given up as I've spent a lot of time on this. I want to buy a new webcam but it's impossible to find them until Logitech makes more which won't be for a few more weeks :(
Sorry!
Sherry
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