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Circle 2 dead after moving

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9 comments

  • Official comment
    Balaji P

    Thanks for reaching out and sorry to hear about your experience with the Circle 2. We'd love to keep the conversation going directly with the Support Team. So, I will now go ahead and create a new ticket for you.The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.

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  • Tanja Göring

    I have exactly the same problem :( and no solution, it’s disappointing!!

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  • Miłosz Jodłowski

    I have exactly the same problem. The camera does not respond when turned on. Only p
    8 seconds hooking resets. then still not working. The company does not respond to this problem. I'm disappointed. This is my next camera. At this point, the purchase probably from before competitors. b There is no support for this problem

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  • Michael Danser

    Issue not resolved. They sent me some steps to reset it and then closed my ticket without waiting for me to to respond. Of course the steps did not work and my camera is just bricked. I’m never going to use a Logitech product again. This customer experience is beyond unprofessional and just theft of money.

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  • karim guellaty

    I have exactly the same problem with 2 of my four cameras

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  • Travis H. Childress

    I'm having same problem with the circle 1 camera and I have determined my problem and I'm not sure if the circle 2 is the same design or not since I havnt seen on but my problem is from the base to the camera is a wire/ribbon connector that broke on mine and now idk where im going to get a replacement

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  • David Minnigerode

    So what are the steps?  I only did one of my cameras because “beta” and “you have to contact support to switch it back” was a clue not to do more than one :).

     

     

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  • ashleypearce1

    Any new suggestions on how to get this fixed?

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  • Michael Danser

    Best way to fix it is buying from any of Logitech’s competitors. I will never purchase another Logitech product.

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