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Logitech Flight Instrument Panels (Switch Panel, Multi Panel, Radio Panel) are NOT working with Microsoft Flight Simulator 2020. When will the Plugin for MFS2020 be available?

Comments

39 comments

  • Richard0347

    Same issue, I have everything Saitek/ Logitech. Spent lots of $. Please get us the drivers to make them funcitional.

    ASAP Please!

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  • Koen Koppens

    Same issue here!

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  • Paul Varty

    Same - Switch panel and multi panel. Hoping there's an FS2020 plug-in very soon!!

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  • BrianAnim

    Same boat, and I don't want to pay for weird 3rd party vendors.

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  • Daniel Yates

    Snap!!.. Drivers need to come ASAP

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  • Francois Desfosses

    same issue here.

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  • Sanjay Naidoo

    same issue here as well

     

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  • Diego Lira

    Same issue, please develop the drivers asap I spent a lot of money with you guys. I'm trying to fly with all my instruments panels not only yoke. trhottle cuadrant and pedals.

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  • Christian Scheel

    #metoo, switch panel not functional with fs2020. The new sim is stunning!! Please create a new driver asap! Thank You

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  • Mario Amezquita

    Same Issue Here too.

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  • Matthew Savage

    logitech were waiting for a reply

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  • Michael Edlington

    I own the following Logitech hardware:

    Logitech G Pro Flight Radio Panel

    Logitech G Pro Flight Switch Panel

    Logitech G Pro Flight Multi Panel

    Logitech G Pro Flight Instrument Panel

    none of it workable in MSFS2020

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  • Glenn Karlsvik

    Bought the Multi panel for the MSFS 20 release... Hope Logitech fixes drivers as SOON as possible, SPAD.neXt is a solution, but not eger to pay 25$ for a driver that basically is Logitechs responsibility to fix

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  • Dan Gregory

    I have the same problem. I bought the switch,multi and radio panel just for msfs 2020 and am disappointed that none of them work. We need the drivers soon!

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  • Nick Christian

    just paid out loads of money on switches and displays none of them are working with flight sim 2020 !!! not happy 

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  • K L

    Somebody got a respond from logitech in another forum.

    and its not a positive respond.

     

    ################

    Thank you for contacting Logitech! My name is Candace D. and please accept our apologies as our email support are experiencing high email backlog and response times may be affected. I will be helping you with any issues you have today. I understand you would like assistance with your . I am happy to help with anything you need.

    Upon checking, there’s no driver available for the Microsoft 2020. We don’t have any information if it will be available or when will it be available.

    Thank you for contacting Logitech and have a nice day.

    For future reference, your ticket number for this issue is 3930358​ and you can reference it should you have any further questions regarding this case.

    ​Best regards,
    Candace D.
    Logitech Customer Support

    ##############

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  • K L

    I would suggest to use ur warranty to get ur money back

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  • Joe Jenkins

    Same here... 

    "if it will be available or when will it be available". Really! Please work on this!

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  • Martin17103497

    After investing in your product which is still being offered for sale the drivers should have been available at launch.

    Logitech should inform consumers on your product website that your Flight Panels are NOT COMPATIBLE with

    Flight Simulator 2020.

    Failure to do so is deceptive marketing.

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  • Dirk5463

    Very disappointed. Very bad customer service from Logitech.

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  • Koen Koppens

    Sales of these Sim products is becoming very high and Logitech products are not working, that's the first stage of failure I would say. Time for new players to step into this growing market. 

    Luckily, there are companies which do have the right customer focus, I got a much more response from realsimgear.com (they really have great products):

    "Microsoft recently announced a launch date for MSFS2020 that was much sooner than we anticipated. We are currently working with the development team to ensure compatibility with RealSimGear products, however much of this functionality has not yet been introduced by Microsoft or their development partners.  Our products will work with supported aircraft in MSFS2020, it's just a matter of when.  We will keep you updated regarding our progress with MSFS compatibility in upcoming newsletters."

    That's how you should respond!

     
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  • Fabian Meier

    Das ist doch eine riesen Frechheit. Dann wird man nicht mal informiert, dass diese Geräte nicht mit Flight Sim 2020 kompatibel sind. Die sollen sich gefälligst an die Arbeit machen! Unglaublich!

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  • Fabian Meier

    (

    That's a huge cheek. Then you won't even be informed that these devices are not compatible with Flight Sim 2020. They should kindly get to work! Incredible!)
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  • weav

    sure they will come up with the patch!  trying to be patient

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  • Eric Reyes

    I have nearly $1,000 invested in Logitech Saitek Flight Switch Panel, Multi Panel, Radio Panel, and various Logitech Saitek Instrument Panels. Microsoft Flight Simulator 2020 is by far the biggest, most important, and revolutionary launch in the history of flight simulation yet none of these Logitech Saitek flight simulation products work with Microsoft Flight Simulator 2020. Logitech hasn’t event updated any of the drivers for these devices in 2 years since September 2018. I have the devices plugged in to my PC correctly via USB, yet Microsoft Flight Simulator 2020 doesn’t even recognize any of these Logitech Saitek peripherals listed above in the control settings section of MS Flight Simulator 2020. The devices do appear in my PC Device settings as being connected to my PC, but Microsoft Flight Simulator can’t see them at all, so I can’t even map the devices buttons and switches manually.

    There are hundred of thousands of people like me who have each invested hundreds, if not thousands of dollars in these Logitech flight simulation products and they still continue to sell them, so it is absolutely inexcusable for Logitech to not continue to support and update the drivers for these flight simulation products. Microsoft Flight Simulator 2020 has been in development more than a year. Microsoft offered a public beta as well as early access to 3rd party developers so there were plenty of opportunities for Logitech to get all of their flight simulation products ready to work with MS Flight Simulator 2020 on day 1 of release. It is completely inexcusable that none of these Logitech flight simulation products work with MS Flight Simulator 2020. It’s inconceivable that Logitech software developers weren’t collaborating with Microsoft during the pre-release beta period to ensure that all of their flight sim products worked on day 1 of release of MS Flight Simulator 2020.

    Any moron could see that Microsoft Flight Simulator 2020 was going to be the biggest launch in the history of flight simulation and its absolute insanity or complete incompetence for the Logitech flight simulation development team to have not been working closely with Microsoft prior to launch of FS2020. Even Honeycomb, a small start up that makes only one flight simulation product, a flight simulator yoke, was collaborating very closely with Microsoft prior to release of FS2020. How Logitech totally drop the ball on all of these devices is completely inexcusable. Logitech probably sells more flight simulation hardware products than any other company, yet they haven’t updated the freakin drivers for these devices that I listed since September 2018. That is absurd. They will gladly take our money and they continue to sell all of these devices but it appears that they don’t have a single person working to keep them updated and compatible with latest flight simulation software.

    Not to mention the fact that these devices don’t even work properly with x-plane, FSX, or PreparD. They work partially, but the LED screens don’t work because the drivers don’t communicate with Windows properly so Windows doesn’t provide enough power to the devices to light the LED screens. Myself and many others have had to download 3rd party software or manually edit the Windows registry in order to change the power management settings in Windows for these devices, so that the LED screens work properly. This has been an issues for years. How the heck can Logitech developers not realize this and release a fix in updated drivers is again completely inexcusable and complete incompetence or complete negligence of these products. Logitech makes millions of these products but they provide zero support. I will never purchase another Logitech product again in my lifetime. That’s a guarantee. They are thieves. They steal our money but don’t support the products they sell.  

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  • Wayne McColister

    Logitech panels ordered and in the mail on the way for Microsoft flight simulator 2020,
    Only to find out they don’t work, guess I don’t need to order the six pack or any other logitech equipment. Pretty expensive investment for it not to work.

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  • O Mar

    Really Logitech??? Please dont wait for us to buy or recommend your mouses, cameras, or any other device that you guys manufacture.

    The flight simulation devices are very expensive, and we got them anyway, but Logitech is not doing their part.

    Bad policies, bad businesses.

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  • Nick Christian

    Logitech logo
    Hazel (Logi)
    25 Aug 2020, 20:52 GMT-7

    Dear Nick​,

    Thank you for contacting Logitech! My name is Hazel and I will be helping you with any issues you have today. I understand you would like assistance with Microsoft Flight Sim on when will be the drivers be released. I am happy to help with anything you need.

    Also, we'd like to apologize for the delayed response to your email ticket and we have been experiencing a higher than usual volume of email requests.

    As of the moment, a plugin or fix for the MS Flight Sim 2020 is not available. Due to unforeseen changes between the Alpha and final versions of Flight Simulator, updated support for all the Flight Panels has been delayed until September.

    We will make sure to follow up with this concern to our appropriate team.

    Again, thank you and stay safe.

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  • Matthew Savage

    Nick, thank you for posting that response to the thread. That is the best news I have seen to date in regards getting our panels working with FS2020, at least we know they are working on the fix. Just why didn’t they post this announcement on the panel’s download page to save us all the angst.

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  • Nick Christian

    Not a problem Mathew, would have saved us all some frustration if they had just posted on this thread, but at least we know they are working on it!

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