After updating the firmware on my C930e to 2.1 it became unstable. It's starts up fine but crashes a lot. Sometimes only the microphone crashes, but the cam crashes most of the time. Sometimes it works for 20 minutes, sometimes only 5 before crashing. When I re-plug the usb cable it works again (until it crashes). I've tried other USB ports on my laptop but the result is the same.
My OS is Windows 10 build 2004 and I've used the webcam with Zoom, OBS Studio and PexIP. Is it possible to downgrade firmware? If so: how?
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