Circle 2 blinking purple and red

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wallentin71

• September 21, 2020 15:17

Hi,

my camera is blinking red and purple and cannot connect or be found by the app?

 

I have followed the setup and problem solving instructions many times without any luck... including restarting the batteri, reset the camera, uninstalling the app etc.

I cant find any other support questions/answers about concerning this problem where the camera is blinking red/purple so please provide me with guidelines?

-1

• Official comment

  

  Praveen R

  • September 22, 2020 15:24

  Hi there,

  Thanks for reaching out and sorry to hear about your experience with our product.

  We'd love to keep the conversation going directly with the Support Team. So, I will now go ahead and create a new ticket for you.The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.

  Regards,
  Praveen

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