Downgrade HomeKit Secure Video back to Circle App

Answered

Follow

Darryl Westbrook

• December 20, 2020 17:34

I would like to start a ticket for this but I have no idea how. All three of my cameras disconnect constantly. Access is extremely limited and spotty. Signal is weak. Nothing has changed but this firmware. I have all my Mac Addresses ready to go.

1

• Official comment

  

  Balaji P

  • January 11, 2021 08:57

  Hi Darryl, thanks for reaching out and sorry to hear about your experience with the HomeKit. We apologize for delay in response. We'd love to keep the conversation going directly with the Support Team. So, I will now go ahead and create a new ticket for you.The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.

  Comment actions Permalink
• 

  Darryl Westbrook

  • January 12, 2021 17:56

  Thanks. I look forward to resolving this as soon as possible.

  0

  Comment actions Permalink

Please sign in to leave a comment.