Sustainability Navigation

Allow multiple users to view recordings




  • Official comment
    Praveen R

    Hi there,

    Thanks for reaching out and sorry to hear about your experience with our product.

    We'd love to keep the conversation going directly with the Support Team. So, we will now go ahead and create a new ticket for you.The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.


    Comment actions Permalink
  • Stanley Rubins

    Hi, was this resolved? I also have this issue.

    Comment actions Permalink
  • Brad Liston

    I also have the same issue. There are two users in the home, with different iPhones and different AppleIDs. Can both people receive notifications of doorbell pushes; view doorbell video; and answer the doorbell, through their respective phones?

    Comment actions Permalink
  • Kelly Illescas

    Please respond to this post as it affects all users who are not directly associated with the iCloud account signed into the doorbell cam!

    Comment actions Permalink
  • Greg Fletcher

    I need the answer to this as well.

    Comment actions Permalink

Please sign in to leave a comment.