Sustainability Navigation

C920 driver

Answered

Comments

7 comments

  • Official comment
    Praveen R

    Hi there,

    Thanks for reaching out and sorry to hear about your experience with our product.

    We'd love to keep the conversation going directly with the Support Team. So, I will now go ahead and create a new ticket for you.The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.

    Regards,
    Praveen

    Comment actions Permalink
  • brian_mk

    Hello.

    Hello? (Hello? Hello? Hello?)
    Is there anybody in there?
    Just nod if you can hear me
    Is there anyone home?

     

    0
    Comment actions Permalink
  • brian_mk

    Come on now
    I hear you're feeling down
    Well I can ease your pain
    Get you on your feet again
    Relax
    I'll need some information first
    Just the basic facts
    Can you show me where it hurts?

    Logitech software leaves a lot to be desired.

    It needs to work as users expect.

    Logitech aaaaaare uncomfortably dumb!

     

    0
    Comment actions Permalink
  • ERIC f

    I HEAR YOU...!!!

    I'M GLAD YOU POST YOUR RESPOND AT HOW THE SITE IS SO UNCOMFORTABLE...

    AN NEED TO BE REDESIGNED !

    0
    Comment actions Permalink
  • 伟 郑

    Thanks a lot bro!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I can hear you! You have solved my problem!       

    0
    Comment actions Permalink
  • brian_mk

    More on the C920 driver update debacle...

    Today Windows 10 on my laptop decided to install the following updates:-

    These updates resulted in the same problem with the Logitech driver for the C920 that I reported above for my desktop PC. i.e. the Logitech driver was uninstalled and replaced by a generic UVC driver.

    This time, instead of reverting the driver manually, I decided to follow the advice that appears in the Logitech pop-up notification after the Windows update. This prompted me to uninstall the 'Logitech Webcam Software' and replace it with 'Logitech Capture'.

    Logitech Capture has a completely different user interface and is missing much of the functionality in the original Logitech Webcam Software for the C920. For example you cannot adjust the white balance, there is no Motion Detection etc etc.

    I ended up uninstalling Logitech Capture and reverting back to the original Webcam Software by downloading lws280.exe from Softonic:-

    https://logitech-webcam-software.en.softonic.com/download

    Hopefully things are now back to normal.

    This is a shambles. I don't know if the issue is down to Microsoft updates or Logitech software.

     

     

     

     

     

    0
    Comment actions Permalink
  • Stephen Norrie

    Cheers brian_mk! absolute legend. Thanks man. Fixed my issue.

     

    When i installed the lws280.exe it says this isnt compatible with your webcam but i installed it anyway and then....it worked. 

    Some man. 

    0
    Comment actions Permalink

Please sign in to leave a comment.