I've been using the Logitech C920 webcam since 2013 with few issues.
Yesterday, for no apparent reason, Windows 10 took it upon itself to replace the logitech driver with a generic Windows 10 UVC driver.
The following message was displayed when I ran Logitech Webcam Software:-
“You are using generic Windows (UVC) drivers, providing reduced functionality and support for your product….To get the best experience out of your webcam, please install Logitech drivers.”
Does anyone know why Windows 10 would suddenly start to do that?
The last Windows Update was KB4023057 but that was several days ago. I'm sure I've used the webcam without this problem since then.
Attempting to update the driver using Control Panel->Device Manager->Update Driver->Search Automatically did not help. It just reports that I already have the latest driver installed.
To get things back to the way they were I had to use Control Panel->Device Manager->Update Driver->Browse My Computer->Let Me Pick->'Logitech HD Pro Webcam C920'
That appears to have fixed the problem.
Before I did that I tried to find the driver on the Logitech website. It's almost impossible to locate!
Searching the website takes you to the following page, which is completely wrong.
All that gives you is a link to download the Logitech G HUB software!
I eventually found it here:-
Logitech need to sort out their website to make it easier to find software & drivers.
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