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Circle View Motion Detection

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5 comments

  • Official comment
    Noble G

    Hi ,

    Thanks for reaching out and sorry to hear about your experience with the Circle view motion detection. We'd love to keep the conversation going directly with the Support Team. So, I will now go ahead and create a new ticket for you.The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.

    Regards,
    Noble

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  • James Davis

    I’m having the same issue. I even placed this camera in a closed box and it’s still sending me alerts every few seconds that it detects motion. 

    It’s obvious that Circle View is garbage. I’m looking forward to seeing if Logitech will response to these post or if we need to post this on YouTube and social media to warn others? 

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  • e5icfrcpzt

    I hope not as I love the integration into the home app , the way it displays person detection, among other benefits that caused me to choose this camera among the other available options but yeah, there must be an issue and the inability to see what triggers it and reduce or adjust sensitivity let alone have it actually function when setting an activity zone is feature breaking. Unsustainable.

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  • James Davis

    I chose it for the same reasons, the holistic HomeKit integration, no hub required, but what’s the point if the motion detection fails to work correctly. 

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  • horaceke

    I am also getting this same issue—constant motion notifications every 5-10 minutes or so. Setting an activity zone or detection triggers has no effect—the notifications keep coming.

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