Circle View Security Cameras

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Wai Chan

• March 13, 2021 06:03

Hey community and Logitech so I’ve bought a bunch of your Circle View cameras but whenever I leave the house I can’t see the video live footage. With camera no response error comment. When back home on the network WiFi this is no issue.

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• Official comment

  

  Jasmin P

  • March 15, 2021 15:07

  Hi Wai Chan,

  Thanks for reaching out and sorry to hear about your experience. We'd love to keep the conversation going directly with the Support Team. So, I will now go ahead and create a new ticket for you. The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.

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  Craig Marker

  • March 18, 2021 15:45

  Just to add to this, the issue is not affecting my Circle View cameras specifically, but I would add that notifications do not seem to be working... I'll have to take a deeper look into this to verify.

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