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c920s software recording problem

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3 comments

  • Official comment
    Praveen R

    Hi there,

    Thanks for reaching out and sorry to hear about your experience with our product.

    We'd love to keep the conversation going directly with the Support Team. So, I will now go ahead and create a new ticket for you.The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.

    Regards,
    Praveen

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  • Clark Kurtz

    So it's been a week. No email from the "Team".  Where is this "there" that the conversation continues?

     

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  • Clark Kurtz

    So finally  get a response with the ticket number and instructions to login and then go to My Requests to see the ticket responses.  But when I do that, there is nothing there.  Nice!

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