Logitech Capture resets my microphone volume
AnsweredEvery single time I open Logitech Capture my default microphone volume (Windows 10) turns up to 100%. Because of this I have to manually change it every time I use it. Any help with this?
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Official comment
Hi Pablo, thanks for reaching out and sorry to hear about your experience with the Logitech Capture. We apologize for delay in response. We'd love to keep the conversation going directly with the Support Team. So, I will now go ahead and create a new ticket for you.The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.
Comment actions -
Hi there,
We apologize for the delay in responding. Please follow the steps below:
1. Uninstall and reinstall Logitech Capture
2. Perform clean boot of your Windows Computer.
a. Article to perform a clean boot in Windows:
https://support.microsoft.com/help/929135/how-to-perform-a-clean-boot-in-windows
3. Install Logitech Capture
a. Article to install Logitech Capture:
https://support.logi.com/hc/articles/360024849133Regards,
Sneha D
Logi Support -
Hi Muhammed,
Thanks for reaching out.
Could you kindly let us know the device model name to help you accordingly.
Regards,
Sneha D
Logi Support -
Hi Muhammed,
Thanks for following up and we apologize for the delay in responding.
Could you kindly try Logi Tune software which is compatible with C922.
https://support.logi.com/hc/articles/360025141734
Regards,
Sneha D
Logi Support -
Hi Muhammed,
Thanks for following up and we apologize for the inconvenience.
Looks like Logi Tune does not have the resolution switch option yet. Could you kindly try GHUB.
https://support.logi.com/hc/articles/360024699934--Downloads-C922-Pro-Stream-Webcam
Regards,
Sneha D
Logi Support
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