Circle View Reset

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Pedro Barreira

• November 21, 2020 17:16

My new circle view doesnt connect to HomeKit. I try to reset but it doesnt reset. It make no sound during the reset and the Lightning doesnt do green. It remains blinking and um various colours.

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• Official comment

  

  Balaji P

  • November 25, 2020 09:02

  Hi Pedro, thanks for reaching out and sorry to hear about your experience with the Circle. We apologize for delay in response. We'd love to keep the conversation going directly with the Support Team. So, I will now go ahead and create a new ticket for you.The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.

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  Stefano Sdoia

  • November 25, 2020 17:16

  Hi, I have the very same problem of Pedro with my circle view. Support already requested but no answer after 3 days

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  Pedro Barreira

  • December 03, 2020 16:49

  Hi. After 12 data i’m still waiting for an answer from Logitech!!!

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