Logitech Circle View Doorbell Motion Notification

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Yen Wei Lee

• January 10, 2021 01:37

The motion notifications keep coming even when the cars passing outside of the activity zone.

My settings: 

Notifications/Receive Activity notification when A clip is recorded 

I’ve set the activity zone way from the street 

Unselect vehicles are detected under Record options

However the notification still got triggered every time.

It works fine in the daytime but during the evening the notification goes nuts.

How do I fix this issue?

 

1

• Official comment

  

  Praveen R

  • January 19, 2021 18:00

  Hi there,

  Thanks for reaching out and sorry to hear about your experience with our product.

  We'd love to keep the conversation going directly with the Support Team. So, I will now go ahead and create a new ticket for you.The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.

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• 

  MARK FABER

  • February 24, 2021 14:33

  Having this exact same issue. No matter how I adjust the zone it will alert me to motion in the area I don’t want.

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