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Not receiving a notification on phone or watch when the doorbell is pressed




  • Official comment
    Praveen R

    Hi there,

    Thanks for reaching out and sorry to hear about your experience with our product.

    We'd love to keep the conversation going directly with the Support Team. So, I will now go ahead and create a new ticket for you.The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.

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  • MoFunky Fresh

    I’m experiencing the same issue.

    What’s strange is that my iPad and my family’s phone receive the doorbell notification. The iPhone has the same settings, and I receive all other Home notifications, but I do not receive the doorbell notification.

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  • Mark Buensalido

    Hello. I'm experiencing the exact same problem. My HomePod receives it fine and so does my iPad. I don't receive any "Someone rang the doorbell" notifications on my iPhone (12 Pro) or Watch (S4). I submitted a request since solutions do not seem to be posted here.

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