Stuck in boot

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Ron Nye

• February 12, 2021 01:10

The doorbell appears to be stuck in a boot loop (yellow blinking light) and will not turn on to allow for connection. Also will not reset after holding reset for 9 seconds. Was working and then stopped after install was complete.

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• Official comment

  

  Praveen R

  • February 12, 2021 13:40

  Hi there,

  Thanks for reaching out and sorry to hear about your experience with our product.

  We'd love to keep the conversation going directly with the Support Team. So, we will now go ahead and create a new ticket for you.The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.

  Regards,
  Praveen

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  Richard D

  • February 16, 2021 15:06

  I am having the exact same issue except mine worked for a few days then I got the yellow breathing light and could not reboot, reset...now stuck in reboot for past 3 days.

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  Abbigail Deringer

  • February 28, 2021 01:22

  Any any resolution given?

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  bw5xj3ujsg

  • February 28, 2021 12:19

  No. Chased Logitech support repeatedly for 10 days with no resolution. Returned the unit.

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  Ron Nye

  • February 28, 2021 14:05

  I had to send mine back to support. Awaiting a replacement unit and hoping it doesn’t do the same.

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