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Circle doorbell not booting




  • Official comment
    Praveen R

    Hi Chris,

    Thanks for reaching out and sorry to hear about your experience with our product.

    We'd love to keep the conversation going directly with the Support Team. So, we will now go ahead and create a new ticket for you.The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.


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    I have the same issue. I upgraded the transformer to a 16V 30VA and I still get only flashing white light. 

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  • Patrick B

    I have the exact same issue.

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  • Chris

    The main thing to look at if you meet the required electrical specs and you're still getting a flashing white light on the Doorbell is the wiring between the Chime Kit and the your indoor chime. If you don't have it installed it has to be wired in and you can find the setup guide that will walk you through the entire install below. You can also use the guide once you get to the install portion to check your wiring as well. 


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