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C920 PRO HD installed as a microsoft camera on windows 10

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  • Official comment
    Pooja B

    Hi there,

    The packaging of the products may change time to time, depending upon the demand and steps Logitech would have taken to cover the demand.

    However, it is important to determine that you have the right product. Please register your product to confirm the same. Refer the following steps:
    1. Please follow the below link to the support page.
    https://support.logi.com/hc
    2. After opening the support page, below the Logitech logo on the top left corner of the screen you will find an option to register your product.
    3. After clicking on it you will be redirected to a sign in page.
    4. After sign in you will be able to register your product.

    For customizing or to change the control of the webcam, I kindly request to download the Logitech Capture software:
    https://support.logi.com/hc/articles/360024695174-Downloads-C920s-HD-Pro-Webcam 

    Regards,
    Pooja
    Logi support

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