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Circle View Doorbell Recording on Multiple Phones

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5 comments

  • Norman Goodger

    When you open Home settings, probably on the device that setup the doorbell, there is a way to invite people to that "Home".  If your not added to that Home, you will probably not be able to see anything the doorbell does..

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  • Kelly Illescas

    I am a member of the home, and can see the live feed of the doorbell, as well as receive notifications when the doorbell is rung. I am just unable to access any recordings. Those are only accessible on my husband’s phone. :(

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  • Norman Goodger

    There seems to be inconsistency in permissions. however I am not sure.  Added suggestions would be to do a couple things..   Remove yourself from Home on his device, and wait a bit and then re-add..  Perhaps too,  try logging out of iCloud and back in again after making changes. 

    Another possibility is whatever device is your HomeHub, ATV, or HomePod. try powering it off wait a bit then power it back on and make sure that its the chosen Hub in Home settings. If you have more than one hub device, look to see which one is currently the HomeHub and see if it switches to another after the one it was using has been off for a bit.   If you do not have a HomeHub, that could be factor.  You do need one for this to work.

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  • Kelly Illescas

    Hi Norman, thanks for all those suggestions. Unfortunately, I have already done all those things after reading dozens of questions/comments from many sites including this one. Any other suggestion are definitely appreciated!

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  • Norman Goodger

    Well, sorry to say, out of ideas, short of perhaps removing the doorbell from Home and re-add it again, which you may have done, and it seems like you've been at this a while and not getting very far very fast. Mine has been working well over multiple devices, so I am not sure why you're having so much trouble.    

    That said, there are some issues, I like that it works with Homekit, I wish it ran cooler, its a very warm device, even if its not warm out..  While I have not had what i consider to be a serious issue, if some of the issues I have spotted continue to re-occur, I may look at other options, though they are more expensive.

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