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Circle 2 new app, omg?????? who is the engineer who created this?

Comments

38 comments

  • basel1.ch

    we need answers:

     

    why would you deploy an update without checking if it works?

     

    when will you do something?

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  • opskogly

    What a $hit$how the Logi ID is. Inept management no doubt responsible, pushing some soul-less agenda.

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  • basel1.ch

    someone konw how to return to the old version of the app plz????????

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  • basel1.ch

    it's absurd to deploy an update without testing it

     

    did you see the comments on the app store?

    all negative, everyone has the same problem

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  • rayjfoley

    Same here....I emailed Tech support about this and got some crap reply, to which I told them fix the DAM app....its not been moved to level 2 tech support and I am still waiting....

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  • Bertrand1309

    Thanks Rayjfoley for joining the fight ;)

    I managed to get “back to normal” by resetting each camera one at the time and get all the notifications ok. But the main issue is that we are logged off automatically after a while and need to log in again via this f@“&kr)! website again.
    Sometimes even complicated to logg in (you have to logg out on your own on the website first..).

    Just switch off this automatic disconnection Logitech! Just to start with…

    Thanks!

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  • rayjfoley

    Bertrand1309 Yes, I am the very same.....What idiot allowed the version of the APP to be released I have email tech support again this morning about it, I have 4 cam setup and use them for security which is kinda pointless now!!!!...I think its time to move to another company!!!!

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  • Bertrand1309

    Hope they’ll fix it soon!
    Just some programming fix. I guess they don’t put a lot of effort in this model because they’ve stoped producing it.

    It’s just frustrating and feels stupid to modify something that is working…

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  • rayjfoley

    Bertrand1309 Yes this model of cam is discontinued and I think they want to push you into using Apple Home

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  • Bertrand1309

    Yes but then… some circle 2 (wireless) are not apple hine compatible 🥳😅 + extra money for space on iCloud…

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  • rayjfoley

    Yup same crap...Still waiting to hear back from level 2 tech support, 

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  • basel1.ch

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  • basel1.ch

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  • basel1.ch

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  • basel1.ch
     
    I think it's a strategy for all of us to buy the next generation of cameras that are coming soon
     
     
     
     
     
     
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  • Bertrand1309

    Very good post!!
    I experience exactly the same problem…

    Thank you for fixing this Logitech ;)

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  • Bertrand1309

    Hi,
    I tried to get back to the 3.4.5 but not possible in iPhone…
    Seems that we MUST have the new 3.5 :(

    So annoying and meaningless that we must logg in EACH TIME we use the app…

    Let’s keep on pushing Basel1! 💪🏼

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  • basel1.ch

    omg,

    today someone rings my doorbell

    the time I log (4x) for it to work and then  20 second to reach live ... the person had already left .... nice one

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  • Bertrand1309

    Wtf…
    Sorry to read this!

    Have you got any reply from logitech?
    The only one I got was:
    “ - Forget device
    -Uninstall and re-install application
    -try to log in to the website https://www.logitech.com/en-us
    -try to use a diff device to log in”

    And of course it doesn’t help. I replied “
    - forget your new app
    - uninstall and reinstall the previous version
    - or try to update the app without continuously asking to logg in”…

    They didn’t reply 😇

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  • basel1.ch

    same....

    always same bullshi*** that's dosen t work .... that's all

     

    how to get back to the previous version plz??????????????

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  • Bertrand1309

    Same here…
    Now they ask me to send a diagnostic… but nothings wrong with the cameras guys! Just your app that disconnects all the time!

    PS: Basel I haven’t found a way to instal the previous version on IPhone e but if you find a way to do that, thank you for sharing! ;)

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  • rayjfoley

    Yea, been trying to find away to revert back to the old app. No luck yet, if I do I will share any update

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  • basel1.ch

    same, same same,, they ask me to send diag...

     

    the problem is the app and this fuc°°°° login wtf?

     

    check the evaluation in app store omg ->

     

    SWITZERLAND -> https://apps.apple.com/ch/app/logi-circle/id1018340690?l=fr#see-all/reviews

     

    77 evaluation -> 77 same problme....

     

    LOGITECH PLZ GET BACK TO THE PREVIOUS VERSION OR FIX ITTTTTTTTTTT

     

     

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  • basel1.ch

    this is the APP store from SWITZERLAND..........

     

    and how about in US?? SAME???

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  • Bertrand1309

    Same thing on the Apple store Sweden…….

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  • basel1.ch

    damn.... OPEN YOUR EYES LOGITECH AND FIX QUICKLY PLZZZZZZZZZZZZ

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  • rayjfoley

    actually beyond a JOKE at this stage....

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  • klausdetlef

    Can only agree with all of the comment. It been a really great product working well with the app, and suddenly after the upgrade is it just a crappy product.

    Sorry to see that Logitech does not come with any feedback to all the users - either in this thread or on the support page :-(


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  • basel1.ch

    new negative comment from app store switzerland...

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  • basel1.ch

    new negative comments from app store France

     

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