Continually having to login

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4irmac

• July 08, 2021 13:06

Recently I now have to login in safari before I can view my Circle Cam2. I never had to do this before. I could instantly see my cam. Now I have to login every time??? What’s changed on your end because I haven’t changed anything?

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  Clayton Godfrey

  • July 11, 2021 14:34

  I have the same issue. Really annoying. Whats going on?

   

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  killzooo03

  • July 11, 2021 16:20

  Moi aussi, j'ai un problème, c'est énnuyant chaque fois que je veux aller voir ma caméra, je dois me connecter plusieurs fois pour y avoir accès. Je trouve sa lamentable, j'espère qu'il y a une mise à jour avec succès merci encore

  Merci de régler se problème au plus vite merci encore…

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  Bettina Gabathuler

  • July 21, 2021 06:14

  I have this problem too. It is really very annoying. Does anybody have an idea?

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  steinitzc steinitzc

  • August 18, 2021 12:49

  I'm having this problem too.😡🤬
  Only it is getting worse and worse. I have to log in via Logitech Website (it leads me there) and than back to the app and back to the webpage, back to the app and so on.
  Logitech apparently doesn't giv a sh** about this.
  It is all over the internet and has tons of extremely bad reviews on the Apple App Store.
  The Circle and Circle2 cameras are basically trash and thus useless.
  It's been like this since that last update.
  I don't know who is responsible for software at Logitech, but they need to fire the person or group who programmed the update.

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  Clayton Godfrey

  • August 18, 2021 13:37

  I found a workaround.
  Try to login with the app.
  It takes you to the webpage to login.
  Before logging in, close the app.
  Now go back to the webpage login and click open in the app.
  I bit of extra work, but solves the problem.

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  schoepfm schoepfm

  • August 18, 2021 13:40

  I do not know what I did, but since end of last week Iphone app is working again. no login required and connecting immediately

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