Circle View stops recording videos/storing videos with HomeKit Secure Video

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gothwin

• July 24, 2021 06:30

From a few searches is appears that people have issues with the LogiTech Circle View recording videos with HomeKit Secure Video. I did when I first set up my Circle View. A restart of my HomePod Minis (my HomeKit hubs) seemed to resolve the issues. Then the Circle View stopped recording again. This was possibly linked to an update of the HomePod software. Again restarting the HomePod mini fixed this. This is somewhat suboptimal behaviour for a security device.

What I can't work out if whether with is an Apple HomeKit/HomePod Mini issue or a Logitech issue. Anyone had similar experiences with the Eve Cam?

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  HansRupert6853

  • August 21, 2021 06:19

  I wish my similar ghostly problems of recordings no longer working was as simple as rebooting a Home hub, but alas, no luck here with ANYTHING to get recording to work again!

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  HansRupert6853

  • August 23, 2021 22:26

  Well, I'm not sure if it was that Apple Home started using a new device as the main hub (it has bounced around between the three we have) or, if was something I saw mentioned on another three: I simply removed all the members except for me (since I set it all up, it won't remove me of course), and maybe ten minutes later the cameras started recording again. Voodoo.

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  Danny Wong

  • October 04, 2021 02:04

  same

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