My Circle View doorbell continues to go offline randomly. It has been doing this almost since my original purchase and installation in January. I called and spoke with a Logi Team member a couple months back and it was shared with me that the problem stems from the unit connecting to Wifi systems that are set up as mesh, and have combination of 5Ghz and 2.4Ghz frequencies. It can randomly make the change to where and what signal it pulls from, and go offline. The Logi contact said that firmware update was necessary.
Is this update coming?
The frequency that I am having to reset the unit to get it back online is outweighing any of the benefits of the unit.
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