circle 2 app new version 3.5.1 -> OMG?????????? PLZ DO SOMETHING

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basel1.ch

• July 29, 2021 20:34

my phone asked me to do the new update today. I was euphoric, i thought finally they fixed the problem.... no....................

1) -> still the same problem to connect, you have to open the browser and then redirected in the application but it does not work, you have to do it 10 or 15 x to finally open.

2) -> after a certain time, I think 1h, we are automatically disconnected and therefore it is not possible to see the images when we receive notifications

3) someone rings at my door, I receive a notification (without picture), I open the application directly from the notification but problem, it does not work, I try again 10x, it does not work, I have to turn off and turn on my phone to leave the application and finally it works but problem, the person who has just rung is already gone .... necessarily... so I can not discuss with her at the microphone .....

LOGITECH -> don't you see that everyone has this problem? don't you look at the notes on the apple store? why don't you do something? don't you test your application before deploying updates?
what are you doing? why did you change the connection settings

this application was working very well before

 

attaches, note from swiss appel storeee

 

 

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  opskogly

  • July 30, 2021 08:38

  Something is not right at Logitech. The switch to signing in outside the app can only be a strategic decision of some sort. But why go to so much trouble to avoid Apple's frameworks? And why now?
  Stop supporting anti-consumer companies. Do not buy anything from Logitech again.

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  PaulWilky76

  • August 04, 2021 22:39

  Whoever at Logitech who made the decision to apply this new overcomplicated log-in system should be fired immediately. The app is unusable and is not fit for purpose. If the next update doesn't fix this, I'll be replacing all my Circle cameras and will never buy or recommend a Logitech product to anybody again. It is insulting to their customers and users that they would issue an update that has quite clearly not been properly thought through and not been properly tested to ensure it works before it's release.

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  basel1.ch

  • August 05, 2021 09:40

  well said Paul Wilky

   

  nobody from the logitech team looks at the notes in the app store?

  Are you serious?

  I help you, here is the link of the app store

  https://apps.apple.com/fr/app/logi-circle/id1018340690

   

  

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  Johan

  • August 06, 2021 10:08

  Is logitech reading this???? Its awefull the way it is working now!!!!!!!!!!!!!!!!!

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