Smoother scrolling with MX Anywhere 3 mouse on M1 iPad 5th gen with iPadOS 14.6

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Carl Loop

• July 30, 2021 20:28

Hello,

Does anyone have suggestions for smoother scrolling? 

Equipment/OS is MX Anywhere 3 mouse on M1 iPad 5th gen with iPadOS 14.6.

Scrolling is very “choppy.” The scroll wheel is on free flow for smooth scrolling, but it acts as if it still is on “ratchet” selection. 

Thank you for any thoughts, suggestions!

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• Official comment

  

  Prem L

  • August 02, 2021 10:41

  Hi Carl,
  Thanks for reaching out.
  Please find the link below to resolve the issue:
  
  https://support.logi.com/hc/articles/360052340774
  
  Install the Logitech Firmware Update Tool: https://support.logi.com/hc/articles/360035037273 and update the firmware of the Logitech device if available.
  
  
  Additional links for your reference:
  https://support.logi.com/hc/articles/360023371413
  https://support.logi.com/hc/articles/360023179974
  https://support.logi.com/hc/articles/360053831734
  
  Let us know if you have any questions or concerns any time in the future.
  
  Regards,
  Prem L
  Logi Support
  
  

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• 

  Carl Loop

  • August 05, 2021 02:09

  Hello,

  That info is for Logitech Options for Max or PC.

  My issue is for M1 iPad 5th gen with iPadOS 14.6.

  Any suggestions for the issue on my iPad?

  Carl

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  Prem L

  • August 05, 2021 08:07

  Hi Carl,
  Thanks for following up.
  We would like you to update the firmware and the other steps using a Mac or PC and recommend you to check if the issue persists on Mac or PC.
  Let us know if you need any further assistance.
  
  Regards,
  Prem L
  Logi Support
  

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