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I have to reset the doorbell once a month

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  • Official comment
    Tim

    Hi Eric,

    Thank you for choosing the Logitech Circle Doorbell.

    If your doorbell is blinking green when when it goes offline it means that has disconnected from your WIFI network.

    Here are some things you can do to help stabilize the doorbell:

    • Ensure all Home Hubs are up to date with the most current iOS 
    • Restart your Home Hub(s)
    • Restart your WIFI router
    • Assign the doorbell to 2.4ghz network and set a reserved IP address
    • Factory Reset the Doorbell

    Best Regards
    Tim C
    Circle Doorbell Customer Care

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