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Circleview Doorbell chime kit doesn't light up and doorbell doesn't work.

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6 comments

  • Nick Sayer

    I have this problem too. I had a working installation and had to take the doorbell down for the outside wall to be painted. Now nothing powers up. No lights on either the chime kit or doorbell. The wiring still works fine - I can trigger the doorbell if I temporarily remove the chime kit.

    If I temporarily remove the chime kit and short the two wires together from the doorbell, the doorbell powers up normally.

    I suspect the chime kit has failed somehow and will need to be replaced.

    And OF COURSE it’s the weekend and there is no one to talk to. 😡

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  • vichudson1

    Yeah, luckily I was still in the return window. It took support nearly 24 hours just to answer my ticket and in the meantime I just returned it to the Apple Store and bought a new one.

    I did the same thing during my trouble shooting. It was good enough to tell me the doorbell itself wasn't fried, but the old analog chime I have doesn't function correctly without the chime kit. It gets stuck for a while between the ding and dong so to speak and then at idle the striking rod just sat there gently bouncing. I just unhooked it all at that point.

    I really wish there was another good HomeKit secure video enabled doorbell.This one is great when working properly, but during the heat shutdowns just about every night an hour before sunset, and then this I'm really kind of soured on it all.

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  • Nick Sayer

    I’ve discovered that there is a fuse in the chime kit that (in my case) has blown. I am going to replace the fuse and I am confident that this will fix my issue.

    The fuse is a Littelfuse 1206 1.5A slow-blow fuse.

    It’s not a particularly trivial task. The fuse is a surface-mount device, and replacing it requires expertise in (and the proper tools for) SMD rework, which I happen to have. I don’t recommend anyone trying it on their own if they’re not similarly equipped.

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  • Michael Trevino

    I’m having the same issue everyone here seems to be having. No LED on the chime kit. Just stopped working a couple days ago. 

    Nick, you mentioned changing the fuse. How did you get the kit open?

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  • Nick Sayer

    I just used a spudger to pry it open. You can do that while pushing on the latches inside. Once you get the plastic apart there are two small Phillips screws holding the board in.

    Again, replacing the fuse is not an operation I would recommend if you aren’t experienced in and equipped for SMD rework.

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  • Michael Trevino

    Thanks. Yeah, I’m not going to attempt to replace it myself. I just want to check the fuse. I work with a bunch of electronics and there’s an electronics lab there also. I’ll hand off to one of them. Thank you for the response. Much appreciated. 

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