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Performance MX Advanced Button Settings Problem

Answered

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3 comments

  • Official comment
    Prem L

    Hi there,
    Thanks for reaching out.
    Please find the steps/link below to resolve the issue:
    Feel free to skip the steps that are already performed.
    1. Please uninstall the Logi Setpoint software and restart the system (mandatory).
    2. Install the software using the link: https://download01.logi.com/web/ftp/pub/techsupport/mouse/SetPoint6.70.55_64.exe
    3. Follow the steps in the link to customize: https://support.logi.com/hc/articles/360023387733

    4. If the issue persists, check with a different computer/device.

    Let us know if you have any questions or concerns any time in the future.
    Regards,
    Prem L
    Logi Support

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  • Ar-Pharazon

    Thanks for the reply.  I went ahead and uninstalled and reinstalled v. 6.69.126 and that cured the button issue in Photoshop.  It didn't even need customized settings like MS Office does.

    Tho, I do remember the mouse image being my mouse and not a generic image.  Was that a much earlier version of the software from a time the Performance MX was still available?  It used to highlight the button I was trying to assign on the mouse image.

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  • Prem L

    Hi there,

    Thanks for following up on the case and glad to hear that the initial issue has been resolved.

    To assist you further, please brief us with the image issue.

    Let us know if you have any questions or concerns any time in the future.

     

    Regards,
    Prem L
    Logi Support

     
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