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after Big Sur 11.6 update error

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4 comments

  • Official comment
    Amogha A

    Hi there,

    Thanks for reaching out. Please try the below steps to troubleshoot the issue:

    1. Uninstall and reinstall Logitech Capture

    2. Article to install Logitech Capture:
    https://support.logi.com/hc/articles/360024849133

    In case you need any additional support, please write back to us.

    Regards,
    Amogha A
    Logi Support
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  • 룰루 룰루

     can't do it.
    It keeps showing that it ended unexpectedly.
    It's been less than a month since I bought mac, and it's been less than two weeks since I bought streaming cams, so why are you doing this?

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  • Denio Costa

    Dear Sirs, 

    I have a Mac with Big Sur 11.6 and Logitech Spotlight. Only Magnify doesn't work. When in use, only show the desktop picture not the presentation or any document. I try to reinstall 3 times. See the image below. Thank you!

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  • Amogha A

    Hi Denio,

    Thanks for reaching out. 

    We'd love to keep the conversation going directly with the support team. We will now go ahead and create a ticket for you. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues via email.

    Regards,
    Amogha
    Logi Support

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