Setpoint disappeared off my computer and re-installing it does not work. Any ideas?
AnsweredSetpoint disappeared off my computer and re-installing it does not work. Any ideas?
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Official comment
Hello,
Thank you for contacting us.
We kindly request you to follow the below mentioned.
1. Go to Uninstall a program:
2. Start menu view: Start > Control Panel > Uninstall a program
Classic start menu view: Start > Settings > Control panel > Programs and Features > Uninstall a program
3. Select Logitech SetPoint from the list of programs displayed:
4. Click Uninstall and follow the on-screen instructions.
5. Download and install the latest version of SetPoint
https://support.logi.com/hc/articles/360025141274
NOTE: You may need to reboot your system after SetPoint has been installed.
6. After your system restarts, open SetPoint to verify that the My Mouse and/or My Keyboard tabs are now available.
Regards,
Daryl Seaman
Logi SupportComment actions -
Yes, apparently something was interfering with setpoint installing, I rebooted my machine and it was able to reinstall setpoint and it is now working.
Your website is marginal, the failure to have a clear pathway for what to install for my M570 trackball is pathetic. I installed options 2x to discover it crashes, my computers. No warning about this on your website either.
You can do much better with providing clear pathways to proper product support.
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Hello,
Thank you for responding back to us.
We are glad that you are able to resolve the issue.
We will share this with our team.
Please do not hesitate to reach out to us for any further assistance. We would be more than happy to assist you anytime
Regards,
Daryl Seaman
Logi Support
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