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subscribed to premium plan but it wasn't applied to my cameras


1 comment

  • Official comment

    Hi Alisson,

    Thanks for reaching out.

    I request you to elaborate a bit more about what you’re experiencing and get back to us with the exact issue so that we can help you further.

    Also, I request you to share the product name which is commonly on the box and also at the back of the devices.

    In case you need any additional support, please write back to us.

    Siddharth S
    Logi Support

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