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  • Official comment
    Yogeshwaran VP

    Dear Daniel Lopez6125,

    Thanks for reaching out to Logitech Circle Support! My name is Yogi and I will be helping you with any issues you have today. I understand you would like assistance with the Circle View Camera.

    Circle View Camera is designed to work with Apple HomeKit and supports HomeKit Secure Video. It does not connect with Logi Circle app even if you purchase a new one.

    HomeKit Secure Video enables you to securely store activity detected by your cameras in iCloud and view live and recorded video from your Circle View Camera in the Apple Home app on your iPhone, iPad, or Mac. You can find more information on features, benefits, and Apple requirements to enable these features at the below URL:

    When you add a HomeKit Secure Video camera in the Home app, you can choose streaming and recording options and assign the camera to a room. By default, the camera is marked as a favorite and appears in the Home tab. To edit those settings later, touch and hold the Camera button in the Home app, then tap the Settings button to see these options:

    Room: A camera can be located in a room inside your home, or you can create a room for an outside location such as your front porch or back yard.

    Notifications: Choose to receive notifications when the camera detects activity, changes status, or goes offline.

    Recording Options: You can create separate recording settings for when you’re home and when you’re away. For example, when you’re home, you might choose to stop streaming and recording from a camera inside your home, but continue to stream and record from an outdoor camera.

    Note: The Home app uses the location of devices belonging to members of the home to switch between Home and Away modes. For example, when you leave for work with your iPhone, the camera switches from the When Home settings to the When Away settings.

    For more information, please visit the below FAQ for Circle View Camera:

    Let us know if this helps!

    Best regards,
    Logitech Circle Team

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